★★★★★
Dear Management,
I would like to express my sincere appreciation for the outstanding hospitality my guest, Elizabeth Strickland, and I received during our stay at The Pennyweight Hotel in Boston from June 29 through July 2, 2026 (Confirmation #3461122350).
From the moment we arrived until our departure, every member of your team made us feel genuinely welcome and valued.
I would especially like to recognize Ashley and Edward at the front desk. They were consistently friendly, professional, and accommodating, always greeting us with a smile and making sure our needs were met promptly.
A special thank you also goes to Tyrone, Account Manager, and Katland, Supervisor, for their exceptional customer service and commitment to ensuring we had a wonderful stay. Their attention to detail and dedication to guest satisfaction did not go unnoticed.
Finally, I would like to commend Hansen, our valet. He provided excellent service and offered outstanding recommendations for restaurants in the area, which helped make our visit to Boston even more enjoyable.
It is employees like these who make a hotel truly memorable. Their professionalism, warmth, and commitment to exceptional service reflect very positively on The Pennyweight Hotel.
Because of this outstanding experience, I will gladly recommend your hotel to my friends and family, and I look forward to staying with you again on my next visit to Boston.
Please extend my sincere thanks and appreciation to Ashley, Edward, Tyrone, Katland, Hansen, and the rest of your outstanding staff.
Sincerely,
Rich Cohen
★★★★★
We stayed at Pennyweight Curio collection by Hilton Boston and had a truly wonderful experience.
From the moment we entered, the reception team was amazing. The front desk lady with dark hair was especially outstanding — incredibly welcoming, friendly, and professional. She immediately made us feel comfortable and set such a positive tone for our stay.
There was also another gentleman at the front desk who was very nice and helpful as well. A special mention also goes to the valet attendant, who was extraordinary — extremely helpful, efficient, and genuinely kind. He made arrival and departure very smooth and stress-free.
The room itself was on the smaller side, but honestly it didn’t matter at all because the service was so exceptional. The front desk experience completely overshadowed anything else — she was that amazing. And to be fair, we weren’t looking for a football field anyway :)
Overall, it was a fantastic stay thanks to the incredible staff and warm hospitality. We would definitely stay again and highly recommend this Hilton in Boston.
★★★★★
Our stay was awesome! Sharad enthusiastically greeted us when we arrived, and several times throughout our stay. He provided information on what to see and we enjoyed all the humorous talks with him. He was just as welcoming to all the guests. Thanks, Sharad!
The other staff members are great as well: Eddie at the front desk; David & Amanda in the cafe; and the chef in the kitchen who prepared the two nice breakfast dishes we had at the hotel. There is a pleasant outdoor area next to the cafe where we ate in the morning.
The rooms are comfortable and quiet. It was a perfect stay at this hotel.
