★★★★★
My daughter was in the Learn to Skate - Parent and Child class. The coach communicated clearly, set expectations, taught well, the only thing he could have improved on was introducing himself during the first class.
My daughter proceeded to take the Learn to Skate 3-6 year old class. The class shared the ice with the 7-12 year old class. Problems began the first few lessons. It appears that Canlan does not use class lists. It’s took 1 full session for coaches to organize where each child (aged 3-12, approx. 25-30 kids) would be grouped. Each week coaches would take about 10min of the 25min session to figure out where kids would be grouped. The ratios changed each week. We had multiple sessions with 12 kids to 1 coach.
A pair of siblings fought every single class. Pushing each other around on the ice, putting other younger kids at risk of being injured. Refusing to participate, requiring one to one attention from the coach. If recurring issues of this nature are happening the sport centre should set expectations with both the parents and children.
The last class we were told that the manager quit and threw away the skating report cards. The children did not receive any skill feedback or review. I actually feel bad for the coaches, it looks like they are figuring it out as they go.
10 min of class setup, 10 min of the coach dealing with uncooperative kids, 5 min of skills. 100% do not recommend.
